Frappe Helpdesk
Simple, open-source customer support for growing teams.
Rate Frappe Helpdesk
Frappe Helpdesk is a lightweight, open-source ticketing system designed for small to medium teams. It integrates seamlessly with Frappe Framework and offers a clean interface for managing customer queries.
Pros & Cons
Pros
- New tool — early adopter advantage
- Open source — free to use and self-host
- Flexible pricing tiers for different team sizes
Cons
- No verified reviews yet — limited community feedback
- Limited feature set compared to alternatives
- No free tier — paid plans required
Best Use Cases
Team Communication
Stay connected with your team using Frappe Helpdesk.
Video Meetings
Host virtual meetings and collaborate in real-time.
Integration Hub
Connect your communication tools with your workflow.
Key Features
- Free and open-source ERP
- Hosting on Frappe Cloud or self-host
- Implementation via self, starter packs, or partners
Frequently Asked Questions
What is Frappe Helpdesk?
Frappe Helpdesk is Simple, open-source customer support for growing teams.
Is Frappe Helpdesk free?
Frappe Helpdesk does not offer a free tier. Plans start at $5 onwards /mo.
What are the best alternatives to Frappe Helpdesk?
The best alternatives to Frappe Helpdesk include Zoom, Google Meet, Discord. The right choice depends on your specific needs and budget.
Is Frappe Helpdesk open source?
Yes, Frappe Helpdesk is open source with 3,246 GitHub stars. You can view and contribute to the source code on GitHub.
Top Alternatives to Frappe Helpdesk
Looking for something different? Here are the best alternatives in the communication category.
Zoom
All-in-one video communication and collaboration platform.
Google Meet
Video meetings for Google Workspace
Discord
Your place to play games, chill with friends, and build communities
Slack
AI work platform for managing projects and automating workflows
Telegram
Cloud-based mobile and desktop messaging app